How Do I ... Creating a backup before uninstalling Palm Desktop (Windows)



This document will walk you through the procedure to uninstall the Palm Desktop Applicaton from your Windows PC

Before Uninstalling

Before you uninstall Palm™ Desktop, you may first want to create a backup folder of the software. To create a backup folder, do the following:

  1. Create a new folder in the C: drive. Name it PalmBak.
  2. Using Windows Explorer, copy the original Palm folder (or Handspring folder, depending on your device) and paste it into the PalmBak folder you just created.
  3. Install the software into the existing Palm (or Handspring) folder.

This is all you need to do. If something goes wrong, you have the PalmBak copy as a backup. If you need to, copy all the user folders into the PalmBak Folder and copy the Users.dat file from the PalmBak folder into the updated Palm Folder.


To remove the Palm Desktop software from your PC, do the following:

  1. Click the Windows Start button at the lower-left corner of the screen. A pop-up menu appears.
  2. Select Settings.
  3. Select Control Panel.
  4. Double-click the Add/Remove Programs icon. A window appears with a list of all of the applications currently installed on the PC.
  5. On the Install/Uninstall page (which opens by default), select Palm Desktop .
  6. Click Add/Remove . A confirmation window appears, asking if you are sure that you want to remove the application.
  7. Click Yes . A window appears, indicating that the Palm Desktop software has been successfully removed from your PC.
  8. Click the Windows Start button at the lower-left corner of the screen. A pop-up menu appears.
  9. Select Programs/Windows Explorer . The Windows Explorer window opens.
  10. Locate the Palm Folder on your Hard Drive under C:
  11. Right-click the Palm Folder and select Delete .


Disclaimer: The provided instructions are for information purposes only. Neither The University of Western Ontario nor the Division of Information Technology Services assume any responsibility for loss of use or damage to a computer system (including any data or software contained within the computer system) which is the result (directly or indirectly) of the application of these instructions. Any problems, questions or concerns not addressed by these instructions should be directed to the vendor and/or the manufacturer and not to The University of Western Ontario or any of its employees or incumbents.

©2010, The University of Western Ontario. Permission is granted to copy in whole or in part provided that due credit is given to the authors, Information Technology Services, and The University of Western Ontario.

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