How Do I... Train the System to Identify SPAM


This procedure will describe how you can help contribute to reduce the levels of undetected spam which you receive. This is accomplished by using training links inserted to individuals with an active stream, you can assist us in identifying new characteristics and techniques implemented by spammers. It should be noted that this will 'over time' adjust system filter to reduce the levels of undetected spam.



From your email client

View the full email headers of the messages which you would like to report as spam.

Search for "X-CanItPRO-Stream: username"

Make sure the message went through your stream by ensuring the username is equal to yourself. If it didn't then you will not have the necessary permission to move forward with this procedure. You may want to consider forwarding the message to the username listed.

Search for "X-Antispam-Training-Spam:"

Copy the link.

Login to, note this requires UWO authentication

Paste the url from above into the address bar of the browser

Select Spam.

Select Logout

See Also

For additional assistance refer to How Do I... documentation or User Guide.
Alternatively you can contact


Disclaimer: The provided instructions are for information purposes only. Neither The University of Western Ontario nor the Division of Information Technology Services assume any responsibility for loss of use or damage to a computer system (including any data or software contained within the computer system) which is the result (directly or indirectly) of the application of these instructions. Any problems, questions or concerns not addressed by these instructions should be directed to the vendor and/or the manufacturer and not to The University of Western Ontario or any of its employees or incumbents.

©2010, The University of Western Ontario. Permission is granted to copy in whole or in part provided that due credit is given to the authors, Information Technology Services, and The University of Western Ontario.

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