How Do I ... Configure Outlook 2007



This How Do I will walk you through setting up Outlook 2007 to read your Western email using an IMAP profile. An IMAP profile allows you to view the messages on the server instead of downloading them to your local harddrive (POP). Using an IMAP account will ensure your mail is backup on a nightly basis. If you chose to download message to your harddrive, ITS will not be able to recover these messages.

How to configure Outlook 2007

Open Outlook 2007.

NOTE: If this is the first time running Outlook it will start a setup configuration wizard.

Office icon

Click Tools -> Account Settings.

The account settings configuration window will open. See Fig 1.

Account Settings

Fig 1

With the Email tab selected click New.

This will open the “Add new email account” configuration window.

DO NOT enter any information on this screen. Click on the check box “Manually configure server settings or additional server types” and click Next. See Fig 2.

Add New Email Account

Fig 2

Select “Microsoft Exchange, POP3, IMAP, or HTTP” as your Email Service. Click Next.  See Fig 3.

Add New Email Account

Fig 3

Enter your Name, and your UWO email address

Account Type: IMAP

Incoming mail server:

Outgoing mail server:

Enter your UWO username and password (click remember password if you don’t want to enter your password every time you start Outlook). See Fig 4.

Add New Email Account

Fig 4

Click More Settings.

Click the Outgoing Server tab and check off “My outgoing server (SMTP) requires authentication” and leave “Use same setting as my incoming mail server” selected.

Click on the Advance tab. Set “Use the following type of encrypted connection” to SSL for your incoming server and Auto for your outgoing servers. See Fig 5. 

NOTE: Outgoing server (SMTP) ports available for this connection are 587 or 465. Some of Internet Service Providers are deliberately blocking some ports. If your computer cannot make SMTP port connection with one of the ports, please try another one.

Internet Email Settings

Fig 5

Click OK.

This will take you back to the Internet Email Account Settings screen.

Click Next. Now click Finish.

You have now configured Outlook 2007 for Western email. Your screen should look like Fig 6.


Fig 6

More Information

If you require more information or have any difficulties configuring Outlook 2007, please contact the ITS Help Desk at 519 661-3800.



Disclaimer: The provided instructions are for information purposes only. Neither The University of Western Ontario nor the Division of Information Technology Services assume any responsibility for loss of use or damage to a computer system (including any data or software contained within the computer system) which is the result (directly or indirectly) of the application of these instructions. Any problems, questions or concerns not addressed by these instructions should be directed to the vendor and/or the manufacturer and not to The University of Western Ontario or any of its employees or incumbents.

©2010, The University of Western Ontario. Permission is granted to copy in whole or in part provided that due credit is given to the authors, Information Technology Services, and The University of Western Ontario.

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