How Do I ... Dial-in to UWO from Windows 2000



There are two ways to dial into UWO: using E-Mail Express , a free, time-limited service for acessing email and the internet, and Internet@Home which allows full access to the Internet (e.g. web browsing, downloading files, etc.). All faculty, staff and students are automatically given access to the E-Mail Express. However, you must register separately for the Internet@Home (for more details please see .

Create a Dial-up Connection

  • Double click on My Computer (on the desktop), then double click the Control Panel icon, and then double click on the icon for Network and Dial-Up Connections .
  • Double click the Make New Connection icon.
  • You will then see the Welcome to the Network Connection Wizard . Click Next .
  • Select the option Dial-up to the internet (second option). Click Next .
  • Select I want to set up my Internet Connection Manually , and click Next .
  • Select I connect through a phone line and a modem , and click Next .

  • Fill in the phone number as shown above, and click the Advanced... button.

    *Note: these settings won't need to be changed.

  • Click the Ok button.
  • Enter your username and password here, and click Next
  • Enter a title for the connection (ie. Connection to UWO). Click Next .
  • Select No (We do not want to set up an Internet Mail account). Click Next .
  • Uncheck the checkbox and click Finish .
  • An icon (e.g. called Connection to UWO ) will be created in the Network and Dial-Up Connections folder.
  • Right click on the your newly created connection icon, and click on Properties
  • *Note: the Following are the dial-up connection properties, please make sure they are all correct.

  • Highlight the Internet Protocol(TCP/IP) and click on the Properties button.
  • Click on Advanced...

  • Uncheck Register this connection's addresses in DNS
  • Click Ok twice.
    • Double click on the icon you created (e.g. Connection to UWO ).
    • You will now get the Connect dialog box. If your username and password are not entered please enter them now(Note* Due to windows XP higher security your password will appear longer than it really is). After entering your information click Connect .
  • You are now ready to use this connection icon to connect to UWO. From now on, all you need to do is double click on this icon.

Connection Details


If you are not already at the Dial-Up Networking window, double click on the Dial-Up Networking icon from the My Computer folder on the Start menu. ... Next, you will see a dialog box with the message:

Status: Dialing...

After a few moments, this message will change to:

... Connected at 57600 bps ... Duration: 000:00:01

The Duration line will start a counter to show you how long you have been connected. At this stage, you can minimize this window. NOTE: If you are using E-Mail Express, you will automatically be disconnected after 15 minutes. There is a limit of 4 sessions per login name per day. 


To disconnect the modem and session, first close up all the IP applications (e.g. Netscape, Eudora, SSH, Internet Explorer, etc.). Double click on the connection icon on your desktop, or in your taskbar(lower right beside the clock)and click the Disconnect button. The modem will be disconnected.

Using IP Applications

Once the connection is made, you can run IP (Internet) programs such as Netscape, Internet Explorer, Telnet, FTP, SSH, Outlook (Express) and Eudora. Windows XP comes bundled with a telnet and FTP program, but the University of Western Ontario only allows FTP access through a secure FTP program such as SSH which is available to download from our software download site for registered students, staff and faculty.

NOTE: Before you can use your personal computing account (and therefore E-Mail Express or Internet@Home), you must enable the account for use by agreeing to and signing an Acceptable Use Policy (AUP). This can be done electronically via the web. Please see Activating an ITS Computing Account at URL


Disclaimer: The provided instructions are for information purposes only. Neither The University of Western Ontario nor the Division of Information Technology Services assume any responsibility for loss of use or damage to a computer system (including any data or software contained within the computer system) which is the result (directly or indirectly) of the application of these instructions. Any problems, questions or concerns not addressed by these instructions should be directed to the vendor and/or the manufacturer and not to The University of Western Ontario or any of its employees or incumbents.

©2010, The University of Western Ontario. Permission is granted to copy in whole or in part provided that due credit is given to the authors, Information Technology Services, and The University of Western Ontario.

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