Finding Your Way
How Do I ... Use Western ROAMs to Remotely Access UWO Resources
- Request for Access to Western ROAMs
- Using the Western ROAMs Service
- Remote Desktop Connection
- Custom Application Access
Western ROAMs is a VPN service which facilitates secure encripted remote access to campus network resources from off campus locations. Special software is not required as this service utilizes common web browsers.
Make sure your computer is up-to-date with Operating System (OS) patches, an up-to-date antivirus/antimalware package and a firewall.
To gain access to the Western ROAMs service, please complete a Corporate Data Access Form. Under Section III of the form, please check the box entitled Western ROAMs and follow instructions regarding form submission. The form can be found at https://www.uwo.ca/its/accounting/crpfrm.html
If your local IT group has made arrangements for alternate processing and handling of such requests, please work through them directly.
The instructions for starting your ROAMs are listed below:
Note: For users of Mozilla Firefox, you may see the Internet Security warning window illustrated below. If that is the case, click on the Remember this decision checkbox and then click on the Allow button to continue with the setup process.
In order to run the Remote Desktop Connection software you must first have the Network Connect agent running. Once this done you can start Remote Desktop Connection normally through the button.
Once the Start menu is open, find the Remote Desktop Connection item and click on it to open the program.
This opens the main Remote Desktop Connection window, illustrated below. From here you can connect to your remote computer as usual as long as the Network Connect is running.
Some departments on campus have set up special application access for their staff based on the department's needs. Secure Application Manager needs to be running for these applications to function correctly. Please see your technical support representative if you believe you should have access to a program through ROAMs but currently do not.
When finished, back at the Western ROAMs page, select: signout
Wait for the Net Connect icon in the bottom right to go away and the Western ROAMs session is ended.