How Do I ... Dial-in to UWO from Mac OSX



This document explains how to set up Mac OSX for dialing a modem and using PPP. It is divided into:

  • Install and configure the modem
  • Connection details

Depending on your setup, you may only need to complete the instructions in some of these sections. Please read the instructions in each section carefully to determine what sections apply to your situation.

Requirements: Mac OSX and a modem

NOTE: Before you can use your personal computing account (for both E-Mail Express and Internet@Home), you must enable the account for use by agreeing to and signing an Acceptable Use Policy (AUP). This can be done electronically via the web. Please see Activating an ITS Computing Account

Install the Modem

Modems in Mac usually are installed when the system was being purchased. It is recommended to download the latest drivers of the modem and obtain guidelines for installation from the manufacturer website since each modem differs for installation instructions.

Creating the Connection

There are two ways to dial into UWO: using E-Mail Express , a free, time-limited service for accessing email and the internet, and Internet@Home which allows full access to the Internet (e.g. web browsing, downloading files, etc.). All faculty, staff and students are automatically given access to the E-Mail Express. However, you must register separately for the Internet@Home (for more details please see .

  • Click on System Preferences system preferences in the Dock.
  • In the System Preferences window, click Network network
  • Click on Modem Port in the Show button as shown below:

system preferences 2

  • NOTE: There are 4 tabs in in the Network screen.
  • TCP/IP


  • Click on the tab next to Configure to make sure it is Using PPP
  • Type in in the Search Domains
  • PPP


  • Type in UWO in the Service Provider tab
  • Type in 519-640-5305 for the Telephone Number
  • Type in your UWO email login name as the Account Name
  • Fill in your UWO email password as the Password tab
  • NOTE: It is optional whether you want to save the password or not.
  • PPP Options (at the bottom of the PPP tab)

PPP options

  • In Session Options: optional for user preferences
  • In Advanced Options: have to check mark Send PPP echo packets and Use TCP header compression
  • Proxies


  • Everything should be blank
  • Modem
  • the Modem tab should indicate the name of your modem


  • Check mark Enable error correction and compression in modem
  • Click on ON for sound
  • Click Tone for Dialing and check mark wait for dial tone before dialing
  • Check mark Show modem status in menu bar
  • Click Apply Now apply now at the right bottom of the window. The configuration is all set. Then close the window at the left top corner (the X sign).

Connection Details


  • On the right top corner of the screen, you will see a phone symbol phone .
  • Click on the phone symbol and it will display a couple of options:
  • Connect will connect immediately
  • make sure Modem Port is being checked mark
  • Open Internet Connect... will open the following window
  • internal modem

  • Click on Connect on the right bottom of the window
  • After clicking Connect The status at the left bottom area of the window will attempt to dial. It will show Status: Dialing...
  • After a few moments, this message will change to: Connected at 57600 bps Duration: 000:00:01
  • The Duration line shows the time duration you have been connected. This window can be minimized NOTE: If you are using E-Mail Express, you will automatically be disconnected after 15 minutes. There is a limit of 4 sessions per login name per day.


  • To disconnect the modem and session, first close up all the IP applications (e.g. Netscape, Eudora, telnet, etc.)
  • Click on the phone symbol phone on the right top area of the screen
  • Click Disconnect and the session will be disconnected

Using IP Applications

  • Once the connection is made, you can run IP (Internet) programs such as Netscape, Fetch, Mac SSH, etc.


Disclaimer: The provided instructions are for information purposes only. Neither The University of Western Ontario nor the Division of Information Technology Services assume any responsibility for loss of use or damage to a computer system (including any data or software contained within the computer system) which is the result (directly or indirectly) of the application of these instructions. Any problems, questions or concerns not addressed by these instructions should be directed to the vendor and/or the manufacturer and not to The University of Western Ontario or any of its employees or incumbents.

©2010, The University of Western Ontario. Permission is granted to copy in whole or in part provided that due credit is given to the authors, Information Technology Services, and The University of Western Ontario.

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