The email listed below is an Account Related Email sent from ITS

Changes to Email Authentication on Wireless Network

ITS is taking steps to improve the security of Western's email system. Email clients on Western's wireless network will soon be required to authenticate when sending email.

We have identified email messages sent from your email address over a Western wireless session in the past month. In order to maintain your email client's ability to send email, a minor configuration change is required. An ITS On-site member will be contacting you over the coming days to assist you with the appropriate changes to your email client(s).

In general, your client's outbound SMTP server settings must be configured to: use SSL or TLS; and enable username+password authentication. If you neglect to make this change, your ability to receive and read email will not be affected, however you will be unable to send mail until your client is reconfigured.

If you wish to reconfigure your wireless device's email clients on your own, please follow the instructions for your client at: Otherwise, please wait for ITS On-site to contact you for assistance.

If you have any questions or concerns, please contact the ITS Helpdesk:

Don't Get Phished!
Verify the authenticity of this message by checking the Official Account Related Emails Sent from ITS at You can make sure that you are visiting the real page posted by Western ITS (and not a well-crafted forgery) by hovering over the link and verifying that the site starts with
Western provides the best student experience among Canada's leading research-intensive universities.