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Western remains under phishing scam attack

Information Technology Services (ITS) officials are warning members of the Western community to stay alert as the university continues to be targeted by a series of fraudulent emails. The latest of these phishing attempts had the subject line “Letter from Western University”

Often these fraudulent email attacks seek to take users to sites like “IT Help Desk” that may not look much like an official Western site, but this latest email scam is more sophisticated in that it links to a site that very closely mirrors Western Human Resources’ site.

Western will never send an email asking users to verify their username and password. When you receive these kinds of emails, please report them to ITS at

This latest phishing attack was first noticed July 16 and targeted approximately 1100 email accounts on campus.  At least 35 individuals have responded to that attack and provided their username and password.  Western is reaching out to these individuals alerting them to steps they can take to protect their personal information.

If you have responded to this email, you should immediately contact Jeff Gardiner, Western’s Central Information Security Officer, at or the Campus Police Service @ 519-661-3300.  

Western’s ITS department actively monitors for spam and has processes in place to limit Campus exposure to phishing, but these assaults are becoming increasingly frequent and more sophisticated.    Individuals need to be vigilant. 


Thanks for your attention to this important matter. 


Jeff Grieve

Director, Information Technology Services
Western University 

Don't Get Phished!
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