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General
Residence Eligibility
Fees
Meal Plan
Residence Life
Residence and Room Assignment
Move-in Instructions
Roommates
Residence Amenities
Student Support Services
Safety and Security
Residence Policies
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Living in Residence
Residence FAQs

Welcome to the Residence FAQ page! Our FAQs work this way:
  • Check our menu on the left
  • Click on the topic you're interested in
  • FAQs are conveniently linked to the appropriate section on our web site
  • Answers will appear at the top of your screen
  • Use the back button on your browser to return to the FAQ list
If you have any questions or if there is an FAQ you'd like added to our list, please contact housing@uwo.ca.

 

General:
How can I contact the Housing Office?
Does the University offer apartment-style housing?
Can I conduct commercial transactions in residence?

Residence Eligibility:
Am I eligible for residence?
How do I apply to residence?
How does the residence offer process work?
How does the waiting list process work?
How do I get into residence after first year?
Does the University offer apartment-style housing?
I'm an upper-year student. What if I'm not accepted into my program?

Fees:
What are the residence fees?
What are the residence meal plan rates?
When do I pay for residence fees?
What if I am late paying my bill?
Can I pay by Interac?
Do I have to pay the full amount if I get a single room late in the semester?
How do I withdraw from residence?
Is there a fee for withdrawing from residence?
What if I decide to cancel my residence offer before September?
What if I decide to transfer to an affiliated college of the University?

Meal Plan
What are the residence meal plan rates?
How do I use my Western 1 Card as my meal card?
What kinds of items can I buy with my meal card?
Will the smallest plan buy all my meals for the academic year?
What are the dining hall hours of operation?
At what locations can I buy food on my meal plan?
What happens if I get back to residence after the dining hall has closed?
Is there any advantage to buying my meals within the residences?
What if I have a concern about a particular food item?
How will I know my balance?
What happens if I have food credit left over?
What happens if I invite a guest?
Are there any rules for conduct in the dining hall?
May I take food back to my room?
What about taxes?
How do I purchase additional food credit?
How do I check my balance?
What do I do if I lose my card or if it is not functioning properly?
Can I lend my card or borrow someone else's card?
What if I have special dietary needs for religious or medical purposes?
Who should choose meal plan 1?
What if I run out of food credit before the end of April?
What if I want to make a snack?

Residence Life:
What are the benefits of living on a Focused-interest Floor?
What is a Faculty-based Floor?
What is a study cluster?
What is the Scholar's Electives Program Floor?
What is the International Floor?
What is the Fitness Floor?
What is the Visual and Performing Arts Floor?
What is the Cooks' Corner floor?
What is a Quiet Lifestyle Floor?
What is an Alcohol-free Floor?

Residence and Room Assignment:
When will I know my residence assignment?
How is room assignment done?
When will I know my room assignment?
Will I be placed with my preferred roommate?
What room arrangements do I have to make if I have special needs?
Can I move to another residence or room?
How do you consolidate rooms if there are any vacancies throughout the year?
How can I upgrade to a single room?
How do I withdraw from residence?
Is there a fee for withdrawing from residence?
What if I decide to cancel my residence offer before September?
What if I decide to transfer to an affiliated college of the University?
I'm an upper-year student. What if I'm not accepted into my program?
How does the waiting list process work?

Move-in Instructions:
Are there special instructions for moving into residence?
What does the University provide in my room?
May I use my own furniture in my room?
Can I "customize" and disassemble my furniture the way I like?
Can I get a small refrigerator for my room?
What should I bring with me to residence?
What shouldn't I bring with me to residence?
What about bringing my own appliances to residence?
Are there any tips for move-in day?
Are early arrivals possible?
What do I do after I arrive on campus?
What are the move-in instructions for Westminster Residence?
What are the move-in instructions for Saugeen-Maitland Hall?
What are the move-in instructions for Elgin Hall?
What are the move-in instructions for Essex Hall?
What are the move-in instructions for Delaware Hall?
What are the move-in instructions for Sydenham Hall?
What are the move-in instructions for Medway Hall?
What are the move-in instructions for Alumni House?

Roommates:
How can I be sure I'll get along with my roommate?
What if I'm having difficulties with my roommate?
What is roommate mediation?
Are room switches an option if I don't get along with my roommate?
Do you have any suggestions for conflict management?
Will I be placed with my preferred roommate?

Residence Amenities (RezNet, phone, TV, etc.):
How do I collect my mail in residence?
Can I have my own telephone in residence?
Is cable provided in residence?
Can I store my bike in residence?
Is parking available at the residences?
Is public transportation available on campus?
Are bathrooms single-gender?
Are laundry machines available in residence?
Do the caretaking staff clean my room for me?
Is there a procedure the caretaking staff to enter my room?
What if something in my room needs repairing?
Can I hold my own special event in residence?
What is RezNet?
How do I connect to RezNet?
How do I sign up for RezNet?
What if I need help with RezNet?
What's offered in the residence computer labs?
What if I need a new computer?
What is the recommended configuration for RezNet?

Student Support Services:
What do I do if I need help in residence?
What is the Centre for New Students?
What is the Chaplains' Centre?
What is the Student Development Centre?
What is Student Health Services?
What is a residence manager?
What is the Student Life Programming Office?
Who are the residence staff and what do they do?
What do residence secretaries and clerks do?
What do the Food Services staff do?
What do the caretaking staff do?
Who is responsible for facilities upgrades?
Who is responsible for fees administration?
What is a Residents' Council or Association?

Safety and Security:
Does the University have a policy on emergency closures?
What do I do if there is an emergency in residence?
Are ambulance services available at the residences?
Are there emergency phones in residence?
Do I have to walk alone at night on campus?
What is the Student Emergency Response Team (SERT)?

Residence Policies:
Does the University have a policy on emergency closures?
Are there policies in place for keeping common areas clean in residence?
Are there policies in place for keeping kitchenettes clean?
What are the policies in place for Orientation activities?
Is there a code of conduct for residents?
What is a community standards meeting?
Do I have any personal responsibilities as a resident?
Are there policies in place for privacy in residence?
Are there policies in place for the treatment of residence staff?
Are there any rules for conduct in the dining hall?
What is the Commitment to Diversity?

 

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