Building, Leading, Growing

Vision

To be recognized as the leader in facilities management among research-intensive universities worldwide.

Mission

Our integrated Team provides excellence in creating and maintaining Western's facilities and in serving the community.

Guiding Principles

• Business Processes - Current, effective and efficient processes are understood and consistently followed by all and appropriately supported
• Communication - Provide timely, accurate and effective communication to all stakeholders consistently
• Customer Service - Enhance our customers' experience by understanding, responding, and providing mutually effective solutions
• People - An innovative team of highly trained and skilled professionals
• Stewardship - Responsible stewards of the environment, facilities and resources entrusted to us today and for the future