Current Strategic Planning Objectives
The strategic planning objectives commenced in September 2011. The short term objectives were complete within 0-6 months of the start date. The steering committee is now focusing on the medium term objectives, which will be completed 6-18 months from the start date (between April 2012 - april 2013). The following is a list of the objective, including details and updates.
Medium Term Objectives - Current
BP2 Implement Process
Objective: To appoint an IP position who will provide ongoing training through education and communication in accordance with standardized methods and forms.
Outcome: Define roles / responsibilities; hiring of IP (information processing) position (fulltime)
Team lead: Tracey White-Lockwood
Team sponsor: Paul Martin
Representative: Greg Ackland
Progress: Complete. The position has been filled by Karen Funk and will be combined with a new HR role.
objectives.
Outcome: Identify sustainable training program and required schedule
Team lead: Alda Reis
Team sponsor: Gary Bridgens
Representative: Iain Findlater
Progress: Planning is underway for initial meeting.
P3 Compensation & Retention
Objective: To complete annual comparison of similar institutions to ensure compensation and other factors of retention remain competitive (modern equipment; staff facilities; innovation; consultation; work life balance)
Outcome: Identify benchmarks (employer of choice , universities,; workplace tends (ergonomics, technology); do analysis & provide output reports
Team lead: Mary Stiles
Team sponsor: Jerry Minler
Representative: Rob Flegel
Team members: Jim Galbraith, Phil Howell
Progress: 2nd meeting on June 28. Committee is consulting HR for support and seeking appropriate vehicles for communicating findings to FM staff.
S1 Campus Infrastructure (VFA)
Objective: To make use of annual facility indexes & other resources to monitor the condition of campus infrastructure in order to prioritize & schedule improvements upgrades & replacement of those facilities
Outcome: Outcome: Infrastructure will be well maintained for ongoing use of students faculty and general community
Team lead: Steve MacKay
Team sponsor: George Qubty
Representative: Iain Findlater
Team members: David Ostrom, Ted Chelchowski, Kirsten Roy, Zorina Stepancev
Progress: Group has met.
Objective: To prioritize, allocate & schedule people , equipment, & funds annually to meet the operational & academics needs of the university.
Outcome: The needs of FM to service the University to be identified and established ongoing plan for continual upgrades and modernization. (vehicles, equipment, software, etc)
Team lead: Mike McLean
Team members: Mary Stiles, Ken Hill, Fred Janzen, Randy Regier, Mitch Young
Outcome: Have a working knowledge of internal operations within the Division; identify specific training needs & refresh / follow up & include in orientation package.
Team lead: Roy Forget
Team members: Mark Stewart, Brandon Watson, Mike Herman, Frank DeGurse
Objective: To review & develop external communication plan for FM
Outcome: An external communications plan that meets the needs of FM's external stakeholders
Team lead: Brandon Watson
Team members: TBD
Objective: To develop a schedule and implement Communication Plan within 3 years.
Outcome: Implementation plan to the communication plan that would include a realistic schedule and series of checks and balances which would include accountable parties and actions.
Team lead: Brandon Watson
Team members: Boris Pertout, Doug Johnson, Phil Howell, Katie Merchant, Glenn Silver, Lori Dangler
Objective: To update process and communicate changes as required (www, binder, postings, etc) in publication(s)
Outcome: Establish and electronic manual and hard copy to report the changes in B2 & B3
Team lead: TBD
Team members: Alda Reis, Val Dukeshire, Sue Vaclavek, Paulette Renals
Short Term Objectives - Completed
Objective: To utilize the feedback from bi-annual customer survey that will provide us the flexibility to resolve unexpected situations (B1)
Outcome: Develop on-line survey, someone to compile info from the survey, analyse survey and make recommendations
Team lead: Cathy Holtzmann
Team sponsor: Mark Van Den Bossche
Representative: Iain Findlater
Team members: Roy Forget, Mike DeJager, Louisa Garbarczyk, Alda Reis, Dorota Cuprjak
Progress: Complete *Due to the timing (the parking survey was released), the Strategic Steering Committee agreed to distribute the Customer Satisfaction Survey in the fall, when the environment would provide a better response rate.
Objective: To identify new and review existing roles and responsibilities as part of an annual review (P2)
Outcome: Clearly defined job descriptions
Team lead: Sue Vaclavek
Team sponsor: Rod Crichton
Representative: Roy Forget
Team members: Ted Chelchowski, Zornia Stepancev, Boris Pertout, Doug Johnson, Rosa Day
Progress: Complete
Objective: To review and develop a communication plan for FM that outlines stakeholders, their requirements and timelines (CO1)
Outcome: External, internal, and operational communications plan(s)
Team lead: Brandon Watson
Team sponsor: Roy Langille
Representative: N/A
Team members: Charlie Price, Mary Ross, Joe Reaume, Katie Merchant, Lori Dengler, Mitch Young, Marc Stewart, Val Dukeshire
Progress: Complete
Objective: To review existing methods of communication for responding to each stakeholder group, utilizing information for bi-annual customer surveys (CU2)
Outcome: Set up formalized survey process and develop mechanism to update survey. Ensure consistent messaging to everyone.
Team lead: Cathy Holtzmann
Team sponsor: Mark Van Den Bossche
Representative: Brandon Watson
Team members: Nancy Merucci, Tim McLennan
Progress: Complete
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