Who do I contact if I need assistance in Avantis PRO?

Please email avantis@uwo.ca. This address forwards to a number of people involved in the process and someone will be able to get back to you.

How are my emails to avantis@uwo.ca processed?

Scheduler, Andy Merucci and Service Centre Manager, Michelle Knox are responding to emails as they arrive. They will follow-up directly with the sender.

When I plan a work order, why doesn't the "Client" tab appear on some work orders?

The "Client" tab is a customized add-on for Western. For it to appear you must use "Create Work Order" or "Create Simple Work Order" on your desktop. 

SIGN UP FOR USER TRAINING

Training sessions have completed. If you require further assistance, email avantis@uwo.ca.