FAQs

 

Q1. When will Mustang Market be implemented?

Mustang Market is set to roll out in the summer of 2014.

Q2. Will Mustang Market save me time?
  • More efficient tools will allow staff and faculty to spend less time on procurement related activities.
  • Research specific features are designed to make the procurement process faster and easier for researchers
Q3. Will Mustang Market save Western money?

 Yes, there are significant savings expected.  There are no costs passed on to the end users. Any savings will go back to departments and projects.

Q4. Why is Western partnering with Mustang Market?

Western researched the many available eProcurement solutions.  We selected Mustang Market based on their robust technology, comprehensive services and unique expertise in assisting research-intensive organizations to enhance their procurement systems and processes.

Q5. What will Mustang Market look like?

Mustang Market is a one-stop eProcurement marketplace for all goods and services (similar to an Amazon shopping experience).

Q6. Will I be trained on Mustang Market?

Everyone will be fully trained on Mustang Market through a variety of mediums; for example, in class training, self directed online tutorials and resource documentation. 
Training sessions will begin in May 2014

Q7. Will I still need to get quotes for orders over $10, 000?

Yes, the process for orders over $10,000 will not change but now you can attach quotes right in Mustang Market.

Q8. Will I be able to track orders through Mustang Market?

Yes, all orders will be visible from shopping cart to payment.

Q9. Who do I contact if I have further questions?

Please feel free to e-mail Procurement Services at procurement@uwo.ca

 

 


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