Background on the AODA
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) seeks to remove barriers and achieve accessibility for persons with disabilities in a number of key areas. More than 15% of Ontarians have a disability – more than 1 in every 7 people.
Under the AODA, the Province of Ontario will implement five accessibility standards. The Accessibility Standards for Customer Service, requires public sector organizations in Ontario to meet certain requirements by January 1, 2010. (The other standards: Transportation, Information and Communication, Employment and Built Environment are in various stages of development and are not yet law.)
For Western, the expectations of the Customer Service standard are very consistent with providing the best student experience and the best experience for all who come to Western to learn, visit, or access services.
By law, Western leaders, faculty, staff, contractors, and volunteers are required to complete an accessibility learning program. We are to ensure our interactions and practices meet the accessibility standards.
More information on the AODA can be found under: Legislation/Codes.
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