The University recognizes that a student’s ability to meet his/her academic responsibilities may, on occasion, be impaired by medical illness. Illness may be acute (short term), or it may be chronic (long term), or chronic with acute episodes. The University further recognizes that medical situations are deeply personal and respects the need for privacy and confidentiality in these matters. However, in order to ensure fairness and consistency for all students, academic accommodation for work representing 10% or more of the student’s overall grade in the course shall be granted only in those cases where there is documentation indicating that the student was seriously affected by illness and could not reasonably be expected to meet his/her academic responsibilities.
As soon as possible, students are expected to deliver their appropriate documentation to the Academic Counselling Office. The Counsellor will discuss what accommodation is required with the student. The Accommodation request is emailed to Professors shortly after and it is the student's responsibility to follow up with their Professor and make the appropriate arrangements if approved. Faxed or emailed copies of medical notes are acceptable in the interim, with the expectation that the original will be mailed or hand delivered.
It is advisable that the student check the course outline for the Professor or Departmental policy for missed course work. This will provide you with the preferred method of contact for the Professor.
PHYSICIAN NOTES: All physician notes must be in the form of the Student Medical Certificate. Students can download and print their own copy by clicking HERE. Please note, if you are ill, visit Counselling when you are well! You can always contact us at firstname.lastname@example.org if you have any questions.
For Accommodation for tests or exams, visit EXAMS
Personal illness: Students must obtain a Student Medical Certificate and have their Physician or Therapist complete it.
Serious illness of a family member: Obtain a medical certificate from the family member's physician.
In case of a Death: Obtain a copy of the newspaper notice, obituary, death certificate or documentation provided from a funeral director.
For other extenuating circumstances: Check with the Academic Counselling Office.
Monday to Friday
9:30 a.m. - 12:00 noon &
1:00 - 4:00 p.m.
(unless meetings are scheduled)
Walk-ins are preferred and welcome during the open hours.
If you are visiting from out of town, please call 519-661-3043 to arrange an in-person appointment or to check that the Counsellors will be available for walk-in hours. If you would prefer a phone appointment, please call 519-661-3043 to schedule. Alternatively, you are welcome to email your questions to us at email@example.com